Organized criminals and malicious hackers use the Internet to exploit personal computer security vulnerabilities, allowing them to capture your personal data. Trojans (short for Trojan Horse) are programs designed to give a criminal access to

Starting 6-9-14 we removed your security image and passphrase from our website. We now use advanced technology to ensure your online safety. We use three layers of security including your access ID and password, device

When you logon for the first time from a new computer, we put a secure (encrypted) cookie on your computer. This cookie contains a randomly generated unique number that identifies your computer. The cookie is

Yes, once you successfully log in to online banking go to the options tab. There you can pick new security questions from the drop down list and enter new answers.

When an unauthorized person tries to logon using your stolen Access ID and password, we will recognize that they are logging on from a different computer, and ask them one of your challenge questions. Since

Yes, you can both use the same computer to logon to your individual bank accounts. There is no limit on how many people can logon to the bank web site from the same computer.

Multi-factor authentication has been designed to be user friendly. You don't need to memorize anything new. Use the site as usual and look for the EV certificate.

Yes, you can still access your bank account from any number of computers and still have the same multi-factor authentication security. If you logon from a new computer or a public computer, you will just

We ask a challenge question when we detect that you are trying to logon from a new computer or different location. This is to prevent someone with stolen passwords from logging into your account. Since

Multi-factor authentication safeguards you from accidentally revealing your username and password to a fake site. In addition, if someone does get your username and password, they will still not be able to access your account