Michael Mirabito 
 
March 8, 2023
 
 
  
Once again, I spoke with a wonderful customer service agent at Wayne Bank by the name of Rachelle Bowers and she completely satisfied my every need in a very friendly and professional manner. Quality people like Rachelle make doing business a real pleasure. Thanks again, Mike
  
 
  
 
 
 
  
 
 
 Mark Wells 
 
February 28, 2023
 
 
  
Rachelle Bowers did an excellent job working with me throughout the day helping to to clear up what could have been a major problem. She consistently answered her phone when I called and the 1 time she didn't, she returned my call within 5 minutes. Outstanding. 5 Stars Rachelle.
MW
  
 
  
 
 
 
  
 
 
 Seth Meyers 
 
February 16, 2023
 
 
  
Krystle was awesome with addressing my issue with signing into my account ,very professional and courteous ,resolve my issue with lightning speed ,very pleasant experience and excellent customer service ,thank you very much
  
 
  
 
 
 
  
 
 
 Joseph Sernio 
 
February 14, 2023
 
 
  
Great bank great staff!
  
 
  
 
 
 
  
 
 
 Krystin Prasad 
 
February 10, 2023
 
 
  
The most helpful and pleasant bank I've ever had.  They pick up the phone and assistance is given right then and there every time.  Thanks Wayne Bank for having great customer service.
  
 
  
 
 
 
  
 
 
 Robert Melia 
 
February 10, 2023
 
 
  
nice experience resetting my user id and password
  
 
  
 
 
 
  
 
 
 John Mason 
 
February 9, 2023
 
 
  
Sheryl was very, very helpful in retrieving a check from 2013. She went above and beyond to help me. Thank you
  
 
  
 
 
 
  
 
 
 lonnie ridgway 
 
February 9, 2023
 
 
  
Krystle was awesome: professional and helpful
  
 
  
 
 
 
  
 
 
 W S 
 
February 8, 2023
 
 
  
Crystal snd all the girls ate so helpful
  
 
  
 
 
 
  
 
 
 Devin Sutton 
 
February 7, 2023
 
 
  
Wayne Bank Customer Care Service Center was phenomenal today. I had issues regarding my account with Wayne bank and had the pleasure of talking to Krystle. Who not only tried her best to help me with my issue in a timely manner but also exhibited great professionalism. My issue was dealt with in less than a hour from the time I had originally reached out for help. Though at a point we were both stumped on what was causing the issue I was facing today. Krystle did everything she could to find a solution and called me back in ~10minutes and found a solution that worked perfectly. I am thoroughly impressed by the customer service I received today and Krystle embodies the ideal traits for a key employee/representative that all companies look for in individuals.
  
 
  
 
 
 
 
   
 
 

Telephone Banking
(877) 929-6325

Consumer Lending Center
(800) 538-0234

Commercial Lending Center
(570) 253-8531

Loan Center Fax
(800) 818-0234

Wealth Management and Trust Services
(570) 253-1571

Norwood Investment Corp
(800) 529-1304

William S. Lance
Chief Financial Officer
Norwood Financial Corp
717 Main Street, P.O. Box 269
Honesdale, PA 18431

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Wayne Bank
P.O. Box 269
Honesdale, PA 18431
USA