Customer Support

At Wayne Bank, our goal is to make your Every Day Better™ – starting with customer service you can count on.

How Can We Help You

  • Headset

    Contact Us

    Have questions? Don't be shy – we're here to help find solutions to all your banking needs.

    Let’s chat
  • Card

    Lost Card

    If your debit or credit card has been lost or stolen, it’s important to act quickly. Our Customer Care team is available to assist you with securing your account and issuing a replacement.

    Can’t find your card?
  • Close-up of hands typing on a laptop keyboard with digital document icons hovering above the screen—representing easy access to online forms and paperless account management.

    Forms

    Quickly access the common forms you need to manage your accounts, apply for services, and update customer information.

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Online Banking FAQs

Online banking questions? You're not alone. See below for fast solutions:

  • On a computer:

    1. Open Chrome.
    2. On the right side of the toolbar, click the circular Profile, then click Passwords and Autofill, with the key icon.
    3. Select Google Password Manager.
    4. From there, you can view, delete, or export your saved passwords.
      • View saved passwords: Click the eye icon to the right of each password to see it. You’ll be prompted to type your computer password in to see it in plain text.

  • On a computer:

    1. Open Edge.
    2. On the right side of the toolbar, open the menu by clicking the three horizontal dots, then click Settings.
    3. On the Settings page, scroll down and click Passwords by Microsoft Wallet.
    4. Scroll down to find your Saved Passwords
      • View saved passwords: Click the arrow icon to the right of each account to see it. You’ll be prompted to type your computer password in to see it in plain text.

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Mobile Banking FAQs

Your time is valuable, save it with quick answers to your mobile banking questions:

  • On a computer:

    1. Open Safari.
    2. Click Safari on the top left of your screen, then click Preferences.
    3. In the “Preferences” window, click the Passwords tab.
    4. After you input your computer password, you can view or delete your saved passwords.
      • View saved passwords: Click on a password to reveal your plain-text password.

  • On a computer:

    1. Open Firefox.
    2. On the right side of the toolbar, open the menu by clicking the three horizontal lines, then click Passwords
    3. On the left side of the password screen, select the websiteyou want to view the password for
      • View saved passwords: Click the eye icon to view your password in plain text.

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