FAQ

Searching for answers to online or mobile banking questions? Look no further – we did our research, so you don't have to.

Online Banking FAQ

  • On a computer:

    1. Open Safari.
    2. Click Safari on the top left of your screen, then click Preferences.
    3. In the “Preferences” window, click the Passwords tab.
    4. After you input your computer password, you can view or delete your saved passwords.
      • View saved passwords: Click on a password to reveal your plain-text password.

  • On a computer:

    1. Open Chrome.
    2. On the right side of the toolbar, click the circular Profile, then click Passwords and Autofill, with the key icon.
    3. Select Google Password Manager.
    4. From there, you can view, delete, or export your saved passwords.
      • View saved passwords: Click the eye icon to the right of each password to see it. You’ll be prompted to type your computer password in to see it in plain text.

  • On a computer:

    1. Open Edge.
    2. On the right side of the toolbar, open the menu by clicking the three horizontal dots, then click Settings.
    3. On the Settings page, scroll down and click Passwords by Microsoft Wallet.
    4. Scroll down to find your Saved Passwords
      • View saved passwords: Click the arrow icon to the right of each account to see it. You’ll be prompted to type your computer password in to see it in plain text.

  • On a computer:

    1. Open Firefox.
    2. On the right side of the toolbar, open the menu by clicking the three horizontal lines, then click Passwords
    3. On the left side of the password screen, select the websiteyou want to view the password for
      • View saved passwords: Click the eye icon to view your password in plain text.

  • On a computer:

    1. Open Safari.
    2. Click Safari on the top left of your screen, then click Preferences.
    3. In the “Preferences” window, click the Passwords tab.
    4. After you input your computer password, you can view or delete your saved passwords.
      • View saved passwords: Click on a password to reveal your plain-text password.

View More

Mobile Banking FAQ

  • On a computer:

    1. Open Safari.
    2. Click Safari on the top left of your screen, then click Preferences.
    3. In the “Preferences” window, click the Passwords tab.
    4. After you input your computer password, you can view or delete your saved passwords.
      • View saved passwords: Click on a password to reveal your plain-text password.

  • On a computer:

    1. Open Chrome.
    2. On the right side of the toolbar, click the circular Profile, then click Passwords and Autofill, with the key icon.
    3. Select Google Password Manager.
    4. From there, you can view, delete, or export your saved passwords.
      • View saved passwords: Click the eye icon to the right of each password to see it. You’ll be prompted to type your computer password in to see it in plain text.

  • On a computer:

    1. Open Edge.
    2. On the right side of the toolbar, open the menu by clicking the three horizontal dots, then click Settings.
    3. On the Settings page, scroll down and click Passwords by Microsoft Wallet.
    4. Scroll down to find your Saved Passwords
      • View saved passwords: Click the arrow icon to the right of each account to see it. You’ll be prompted to type your computer password in to see it in plain text.

  • On a computer:

    1. Open Firefox.
    2. On the right side of the toolbar, open the menu by clicking the three horizontal lines, then click Passwords
    3. On the left side of the password screen, select the websiteyou want to view the password for
      • View saved passwords: Click the eye icon to view your password in plain text.

  • On a computer:

    1. Open Safari.
    2. Click Safari on the top left of your screen, then click Preferences.
    3. In the “Preferences” window, click the Passwords tab.
    4. After you input your computer password, you can view or delete your saved passwords.
      • View saved passwords: Click on a password to reveal your plain-text password.

View More

Customer Support

  • Locations

    Location & Hours

    You can visit any of our branch locations for in-person assistance. Our standard business day are Monday through Friday, with select branches offering Saturday hours. For a full list of locations and hours, please visit our Locations page. 

    Find an open location
  • Card

    Lost Card

    If your debit or credit card has been lost or stolen, it’s important to act quickly. Our Customer Care team is available to assist you with securing your account and issuing a replacement.

    Can’t find your card?
  • Headset

    Customer Care

    Whether you have a question, need assistance with your account, or just want to speak with someone directly, our dedicated Customer Care group is ready to provide friendly, knowledgeable support.

    1-800-598-5002

    Give us a Call