How will I know if a payment was processed successfully?
A bill payment will display on the right under recent payments once the payment has been processed.
What if my one-time or recurring payment falls on a non-business day?
One-time payments cannot be scheduled for non-business days. Recurring payments are scheduled payments set up to happen on the same day or date each month (example: monthly on the 15th). If one of these recurring
When I make a payment, when will the money come out of my account?
If an electronic payment or single check is the method of payment your account will be debited on the date you have scheduled your payment for. If the method of payment is a draft check
What Wayne Bank accounts can I use to pay bills?
Your Wayne Bank checking account(s) may be used to pay bills. If you do not see one of your accounts you may add it by contacting customer service at 800-598-5002.
How does a merchant receive my money?
The bill payment service reserves the right to select the method in which to remit funds on your behalf to your Biller. These payments methods may include, but may not be limited to, an electronic
What if I have multiple accounts with the same merchant?
Each account number requires a merchant name. Therefore, you would have multiple listings of the same merchant name with each having a unique account number.
When can I begin making payments to a new merchant I added?
You can begin making payments to that merchant immediately.
How do I add a merchant to my list?
Using the Add a Company or Person option, enter a biller name to search merchants or create a new merchant.
What is considered a “business day”?
Our business days are Monday through Friday, excluding holidays.
Can I schedule payments on the same day each month?
Yes, Bill Payment allows you to schedule recurring payments. Recurring payments are payments that you schedule in advance to repeat at substantially regular intervals in the same amount to the same payee.
