What should I do if I have a question regarding Bill Payment?

Contact Bill Payment customer service toll free at: 877-476-3794 - between the hours of 7:00AM and 1:00AM EST, 7 days a week. Send us a "secure" email using the Internet Banking Secure Mail service Write

What should I do if I have a question regarding Bill Payment?2021-11-10T17:52:53+00:00

What other services can I take advantage of within Bill Pay?

We also offer: eBills PopMoney (person to person payments) PopMoney Request Money (request money owed to you) PopMoney Instant Payments (person to person payments through the debit card network)

What other services can I take advantage of within Bill Pay?2021-11-10T17:50:57+00:00

Can I review my payment history?

Payment history is retained for seven (7) years. You may search for past payments by using one or a combination of the following: Date Biller Category Status Account

Can I review my payment history?2021-11-10T17:49:32+00:00

How do I cancel my bill payment service?

You may cancel "bill pay" by using one of the following methods: Send us a Direct Link secure email containing your name and phone number or, Send us a signed written request by mail, containing

How do I cancel my bill payment service?2021-11-10T17:49:08+00:00

How do I cancel or change a bill payment request?

You can cancel or change payments listed as "Pending" on the "Bill Payment" menu anytime up to 10:00 PM Eastern Time of the date you established as the payment date. If the payment date is

How do I cancel or change a bill payment request?2021-11-10T17:47:52+00:00

What if my payment was not received by the merchant?

Please allow a reasonable processing time of five (5) business days from the date you made your bill payment before notifying us. Then, upon your inquiry to us, we will research the payment and resolve

What if my payment was not received by the merchant?2021-11-10T17:47:38+00:00

What if my account number with my merchant/payee changes?

When adding a new merchant, we encourage you to verify that you accurately entered your account number that identifies you with that merchant. If your account number with a merchant changes, you will need to

What if my account number with my merchant/payee changes?2021-11-10T17:47:27+00:00
Go to Top