During registration, we send you a unique link to the App Store. Click on the link to download the app.
For iPhone and most other phones, you can download Mobile Banking directly to your phone. During registration we send you a link to download the application. Click the link to initiate the download. When the
To download the Mobile Banking application, you must: Have an online banking account. Have a mobile phone that supports downloaded applications. Have a wireless data plan with your mobile service carrier. Register for Mobile Banking
Every mobile phone and mobile network is different, so you may not be able to click on a link in a text message. Try these troubleshooting tips: Open the text message and click the Send
If you can’t find the message that we sent during registration with the unique URL for Mobile Banking, you can request another message. Go to the My Phones page in online banking options, find the
During registration we send you a unique website address (URL) that is intended only for you. The website URL will only work on the phones you’ve registered in Mobile Banking. Be sure to bookmark this
To use Mobile Banking’s browser service, you must: Have an online banking account. Have a mobile phone that supports web browsing. Have a wireless data plan with your mobile service carrier. Register for Mobile Banking
Your mobile service carrier may be blocking short codes, or you may have blocked short codes in your phone options. You must have short codes enabled to use Mobile Banking. (Short codes are abbreviated phone
I received my results in multiple messages. Some arrived quickly, but others didn’t. Why did it take so much longer for the others to arrive?
If you receive one message, it means we've sent all the response messages to you, and you should receive them shortly. It may take a few minutes to receive them all, depending on your mobile
Text messages are limited to 160 characters. Sometimes we can't send all your account information in one message because it exceeds the character limit. In this case, we send your account information in multiple messages