Debit Card Security Tips
Security is one of our main concerns and we are monitoring for any unusual transaction activity 24/7, particularly, in areas across the U.S. and worldwide, that have greater instances of card fraud.
When traveling outside of Pennsylvania or New York, please contact us toll free at (800) 598-5002 prior to your travels to avoid any potential disruption in card acceptance, as well as, for additional travel tips and reminders.
Knowing your PIN is essential to card security and accessibility as there may be instances at certain merchant locations and/or based on a transaction amount where a signature purchase may be declined, if this happens please ask the merchant to run as “debit” and use your PIN as authorization. If we do identify suspicious activity, you will be contacted by our Fraud Department – please note, we will never ask you for your card number or PIN.
By default your debit card has travel restrictions built-in. If you are traveling outside of Pennsylvania or New York, please contact the Bank to remove restrictions. You may also do this yourself within Mobile Banking using CardHub.
For additional information on fraud events – local and national, please visit the Help – Alerts page of our website or contact us with any questions.
If you need to activate your card or have forgotten your PIN, please call (800) 992-3808
If you are concerned regarding fraud on your Wayne Bank Debit Card, please call (800) 424-1190