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Where can I change my secret questions and answers?
Click on the Options tab. From this page you can change your passwords, secret questions and answers. Click the edit button for the category you wish to change.
How do I use alerts?
Click on the messages - new from the list of accounts page. Select type of alert from the drop-down box and click next. Complete applicable fields and click submit.
How do I contact the bank with questions I may have?
It's easy! You can: Click on "Contact Us" from within the Wayne Bank website Click on the "Secure Message" link within the Internet Banking website Call us at 1-800-598-5002 Write us at Wayne Bank, PO
How do I terminate use of the Internet Banking service?
To terminate access to Internet Banking, please call us at 800-598-5002, or send a secure message from within Internet Banking.
What time is the deadline each day for completing funds transfers?
The deadline, or cutoff time, each day for funds transfers is 5:30 PM. Any transfers completed after 5:30 PM via electronic banking will not be posted to your accounts until the next business day's processing.
Can I transfer funds between my accounts?
Yes, transfers between checking and savings accounts, and from checking or savings to pay installment loans, mortgage loans and consumer credit lines can be made. However, banking regulations limit transfers from savings accounts to six
Can I download my account transaction history into other financial management software?
Yes, an export button is located on the Transactions page. It will process a .CSV file.
How much of my checking account history can I see with Internet Banking?
Approximately 15 months starting from the day you enroll in Internet Banking. Depending on the volume of activity in your account, you may see more or less information.
If I forget my password or have been locked out of Internet Banking or Telephone Banking, how do I change it?
If you forget your password, you can click "Forget your Password" link on the Internet Banking login page. Then, you must complete the following steps: Enter your access ID, last four digits of your tax
What is encryption?
Encryption converts your data (all of it from account numbers to account balances) into a series of unrecognizable numbers before they are exchanged over the Internet. This series of numbers creates a mathematical lock; a
